Privacy Policy

Last Updated
January 2025
1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit KYC/KYB documents, process transactions, or contact us for support. This includes:

  • Personal identification information (name, email, phone number)
  • Business information for business accounts
  • Payment transaction data
  • Device and usage information
  • Communication records
2. How We Use Your Information

We use your information to:

  • Process payment transactions
  • Verify your identity (KYC/KYB compliance)
  • Provide customer support
  • Prevent fraud and enhance security
  • Comply with legal and regulatory requirements
  • Send service updates and important notices
3. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure authentication, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure

We do not sell your personal information. We may share information with mobile money operators, payment processors, and service providers necessary to deliver our services, subject to strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@digitalispay.com.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@digitalispay.com
Address: DigitalisPay, Cameroon